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Springfield, Greene County, Missouri - Scott Payne, Collector
Answers To The Most Frequently Asked Questions
|Personal Property||Real Estate|
I didn't receive my personal property tax statement. What should I do?
First, look up your account on this website. If a tax statement for this year does not exist,
it means the Assessor did not receive an assessment form from you; you need to contact the Assessor's office at (417)868-4195. If a
tax statement for this year is available, look up your account and print a copy of your statement HERE.
May I pay personal property and real estate taxes with a single check? Yes, you may pay any combination and any number of real estate and personal property statements with a single check. Please be sure to double check your addition since we are unable to process payments written for the incorrect amount.
Why am I being taxed for a vehicle I no longer own? Your tax is based on the vehicles you owned on January 1st of the tax year. Even if you no longer own the vehicles, you still pay the tax based on what you owned the first day of the year.
Why is my bill so high? The amount of tax you owe each year is based on the value of the vehicles you owned on January 1st of that year. The assessed value of your vehicles is established by the county Assessor using a standard rate book. The assessed value of your vehicles is printed on the lower right-hand portion of your statement. To determine what the Assessor believes to be the market (actual) value of your vehicles, multiply the assessed value by three. Assessed value x 3 = market value. If you believe that the Assessor has overvalued your vehicles, you may contact the Assessor's office at (417)868-4195.
Why is my bill higher than my friend's bill? The tax you owe is based on the value of the vehicles you own, not the number of vehicles you own. It is common for a person with one more-expensive vehicle to owe more tax than a person with several less-expensive vehicles.
I am no longer a Missouri resident, do I still owe this tax? Yes. By state law, your tax obligation is established on January 1st.. Even if you move to a different state, even if you move to a different state on January 2nd, you are still taxable for the year. Unfortunately, the law has no provision for the proration of the taxes due.
How do I avoid paying late fees? Be sure that your payment is postmarked no later than December 31st. Payments postmarked after December 31st will be returned unprocessed unless late fees are included. Please keep in mind that if you put your payment in a mailbox after the last pick-up time has passed, your payment will not be postmarked on time.
I mailed my payment, but I haven't gotten my receipt. Did you receive my payment? If you are anxious to receive your receipt, please mail your payment no later than December 1st. After that date, the volume of mail we receive is so large that it can take up to two weeks to process your payment.
I didn't receive my real estate property tax statement. What should I do?
If your loan company is responsible for paying your real estate tax statement from an escrow account, your statement was
requested by the loan company and you need not take any action. If you are responsible for paying your real estate tax
statement, you can look up your account and print a copy of your statement HERE.
May I pay real estate and personal property taxes with a single check? Yes, you may pay any combination and any number of real estate and personal property statements with a single check. Please be sure to double-check your addition since we are unable to process payments written for the incorrect amount.
I got my real estate statement but my loan company is supposed to pay it; what should I do? If your loan company is supposed to pay your taxes, they will contact us for a duplicate tax statement. You don't need to worry about sending the bill you received to them. Please don't get anxious and pay the bill yourself; doing that will result in our receiving two payments.
I bought my property in the middle of the year; why have I received a bill for the full year? At the closing, you received a credit for the amount of tax the seller owed for the year. You are now responsible for the payment of taxes when they are due. If you believe that this does not apply in your case, take your closing statement to the real estate company which sold the property to you, and have them look at the papers with you.
Why is my bill so high? The Assessor is required by state law to reassess the value of all real estate in the county every two years. Since the amount of tax you pay is based on the value of the property, the increase in real estate values is unavoidably reflected in the tax bill.
Why is someone else's name on my statement? Ownership information on real estate statements is current through September 1st. Property which has a change in ownership after that date will have the previous owner's name on the statement. Your name will be listed as owner in the coming year. You still own the property, and you get credit for paying the taxes.
Why is only my spouse's name on the statement? Don't worry, you still own the property. The computer is set up to print only one name on the tax statement since many times two or more names will not fit in the address window of the envelope.
Why is someone named Etal on my tax statement? Etal is not a person's name. It is a phrase which means "and others." It is used when there is not enough space to list all of the owners.